InfrastructurePublished: Jan 8, 2026, 11:15 AMUpdated: Jan 8, 2026, 11:16 AM

Integration that works: how well-designed terminals shorten the journey with greater safety

Good infrastructure practices to reduce wasted time without increasing risks

Cover illustration: Integration that works: how well-designed terminals shorten the journey with greater safety (Infrastructure)
By Fernanda Ribeiro
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In large cities, travel time isn’t lost only in traffic. It slips away in long transfers, confusing accesses, and poorly resolved crossings. Terminals and integration points can become bottlenecks — or shortcuts.

When infrastructure prioritizes clear flows and user protection, line changes happen without rush and without risk. Less unnecessary walking, fewer conflicts between people and vehicles, more predictability.

Short and direct integration: design matters

Efficient integrations reduce meters — and minutes. Aligned platforms, direct passages, and zigzag-free routes prevent running and dangerous crossings.

Good solutions include: - Face-to-face or island platforms, avoiding internal road crossings. - Covered and continuous routes, without improvised steps. - Measurable and signposted transfer distances.

Every deviation removed reduces the risk of falls and conflicts, especially during peak hours.

Separated flows reduce conflicts

Mixing everything in the same space usually goes wrong. Pedestrians, bicycles, buses, and cars need legible paths.

Simple separations make a difference: - Dedicated pedestrian lanes, without intrusion by service vehicles. - Cycle routes connected to the terminal, without crossing boarding areas. - Loading and unloading areas kept out of main paths.

When each flow knows where to go, time flows and attention returns to what matters.

Clear information speeds up decisions

Confusing signs cause delays and push people toward risky choices, like crossing outside the crosswalk to “save time.” Well-placed information reduces errors.

Prioritize: - Terminal maps right at the entrances. - Visible platform identification before the turnstiles. - Real-time panels that prevent rushing.

Deciding quickly is different from deciding in a hurry. Signage helps with the former.

Safe access starts outside the terminal

Integration doesn’t end at the turnstile. Sidewalks, crossings, and arrival points influence total travel time and safety.

Key points in the surroundings: - Raised or signalized crossings at main access points. - Wide, continuous, obstacle-free sidewalks. - Uniform lighting along the path, not just at the entrance.

An unsafe access negates any internal gains of the terminal.

Aligned operations avoid dangerous peaks

It’s not just concrete. Operations determine whether integration works at critical times.

Operational measures help: - Synchronizing arrivals and departures at major transfer points. - Distributing boarding along the platform to avoid crowding. - Adjusting doors and circulation directions according to peak demand.

Less pushing means fewer falls and fewer cascading delays.

Visible security, without excessive barriers

Safe environments don’t need to look like labyrinths. Visibility and organized presence work better than obstacles.

Effective elements: - Unobstructed sightlines between accesses and platforms. - Visible and well-located support posts. - Cameras and lighting integrated into the design, not added as a patch.

A sense of security keeps the flow continuous, even at night.

Small adjustments, big gains

Not every improvement requires heavy construction. Tactical adjustments quickly reduce time and risk: - Repositioning a crosswalk. - Changing the direction of a staircase during peak hours. - Reorganizing queues with floor markings.

When the terminal respects the real movement of people, the city gains precious minutes — and safer journeys, every day.

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